Methodology

Results

  • Results will be finalized by an independent auditor in March 2012.
  • Finalists from each category will be informed by Cargonews Asia, and invitations to attend the awards presentation ceremony will then be sent.
  • The awards presentation ceremony will be held in Shanghai in June 2012.
  • The AFSCA review and announcement of the winners will be published in the subsequent issue of Cargonews Asia after the awards ceremony.

Criteria

Criteria of the Asian Freight & Supply Chain Awards

The AFSCA awards are designed to honour the respective winning organizations for demonstrating leadership as well as consistency in service quality, innovation, customer relationship management and reliability.

In the final run, it is up to the service users to use their overall, first-hand experience to determine which service providers should be nominated. However, to provide a basic framework for consideration when determining which company or companies to nominate in each award category, the editorial team at Cargonews Asia has developed the following guidelines.

Airport Awards
  • Provision of suitable cargo-related infrastructure.
  • Cost competitiveness, cargo-friendly fee regime.
  • Timely and adequate investment in new infrastructure to meet future demand.
  • Facilitation of air cargo ancillary services, including logistics and freight forwarding facilities, either on-airport or off airport.
  • Minimum criteria: Over 10,000 tonnes of cargo per annum.
Air Cargo Terminal Awards
  • Clearly set performance standards and clear communication of these standards to the shipper, logistics service provider or airline.
  • Satisfactory and timely resolution of problems should the above standards not be met.
  • Timely and adequate investment in new terminal infrastructure to meet future demand.
  • Effective and easy to use IT systems.
  • Minimum criteria: Over 10,000 tonnes of cargo per annum.
Air Cargo Carrier Awards
  • Variety and usefulness of cargo product range.
  • Clearly set performance standards and clear communication of these standards to the shipper.
  • Satisfactory and timely resolution of problems should the above standards not be met.
  • Size and reach of international network, including interline agreement.
  • Effective and easy to use IT systems backed by efficient and professional customer service systems.
  • Damage-free handling of cargo.
Best Seaport Awards
  • Provision of suitable container shipping-related infrastructure.
  • Cost competitive, container shipping-friendly fee regime.
  • Timely and adequate investment in new infrastructure to meet future demand.
  • Facilitation of ancillary services, including logistics and freight forwarding facilities.
  • A minimum annual throughput of 350,000 TEU.
Container Terminal Awards
  • Variety and usefulness of product range.
  • Container handling rates per dock crane.
  • Timely and adequate investment in new terminal infrastructure to meet future demand.
  • Efficient turnaround of trucks delivering or picking up containers.
  • Effective and easy to use IT systems.
  • For all categories - a minimum annual throughput of 350,000 TEU.
  • As the nomination process begins on the 1 September 2010, the criteria for TEU/annum should be based on the 12 month period July 2009 - June 2010.
Best Global Container Operator
  • Operations in more than one country.
  • Consistency of quality of service across all terminals.
  • Variety and usefulness of product range.
  • Timely and adequate investment in new terminal infrastructure to meet future demand.
  • Effective and easy to use IT systems.
Best Reefer Cargo Equipment Provider - Sea Freight
  • Quality of equipment.
  • Level of service.
  • Reliability.
Container Shipping Line Awards
  • Maintenance of schedule integrity.
  • Effective and easy to use IT systems backed by efficient and professional customer service systems.
  • Comprehensive ports of call on the specific trade.
  • Competitive freight rate for level of service delivered.
Project Cargo Shipping Award
  • Flexibility in approach.
  • Quality of customer service.
  • Delivery of cargo to the agreed schedule.
  • Damage-free handling of cargo.
Freight Forwarder and Logistics Provider Awards
  • Expertise.
  • Ability to "think outside the box".
  • Delivery of services that meet the requirements of the shipper.
  • Clearly defined service standards and suitable remedies if standards are not met.
  • Ability to provide bespoke solutions for cargos outside the normal product range.
  • Effective and easy to use IT systems, including tracking of cargo, backed by efficient and professional customer service systems.
Express Operator Award
  • Variety and usefulness of product range.
  • Clearly set performance standards and clear communication of these standards to the shipper.
  • Satisfactory and timely resolution of problems should the above standards not be met.
  • Effective and easy to use IT systems backed by efficient and professional customer service systems.
  • Size and reach of international network.
Education Course Provider Award
  • Course curriculum closely matches real-world requirements of private sector.
  • Practical component of course curriculum.
  • Private sector involvement in program.
  • Employment rate of graduates.
Trade-Finance Bank Award
  • Product portfolio that meets the various demands of shippers.
  • Willingness to provide a superior level of customer service.
  • Competitive bank charges.

Best Green Service Provider - Seaport

  • Compliance with green freight transport regulations set by national and global bodies
  • Consistent application of these environmental standards
  • Adequate investment in green initiatives, technology and action plans
  • Ability to incorporate environmental requirements in strategic planning
  • Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
  • Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
  • Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Airport

  • Compliance with green freight transport regulations set by national and global bodies
  • Consistent application of these environmental standards
  • Adequate investment in green initiatives, technology and action plans
  • Ability to incorporate environmental requirements in strategic planning
  • Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
  • Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
  • Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Airline

  • Compliance with green freight transport regulations set by national and global bodies
  • Consistent application of these environmental standards
  • Adequate investment in green initiatives, technology and action plans
  • Ability to incorporate environmental requirements in strategic planning
  • Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
  • Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
  • Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Shipping Line

  • Compliance with green freight transport regulations set by national and global bodies
  • Consistent application of these environmental standards
  • Adequate investment in green initiatives, technology and action plans
  • Ability to incorporate environmental requirements in strategic planning
  • Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
  • Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
  • Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Logistics Operator

  • Compliance with green freight transport regulations set by national and global bodies
  • Consistent application of these environmental standards
  • Adequate investment in green initiatives, technology and action plans
  • Ability to incorporate environmental requirements in strategic planning
  • Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
  • Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
  • Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

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Voting Guidelines

Voting Rules

  • Readers may vote for the best company OR COMPANIES in various categories applicable to their industry.
  • Only Cargonews Asia readers are entitled to vote for the Asian Freight and Supply Chain Awards.
  • All readers are entitled to vote only ONCE.
  • All votes will be treated as strictly confidential.
  • All voting is electronic via the Cargonews Asia website. To vote online, simply enter the Cargonews Asia subscriber number on the online ballot form.
  • In the event of lost Cargonews Asia subscriber numbers, Cargonews Asia will provide, following an email request from the subscriber, the subscriber number.
  • An independent auditor will be responsible for the audit of the voting ballot forms.
  • The winner of each award must send a representative to collect the AFSCA at the evening award ceremony. In the event that a winner cannot attend, Cargonews Asia reserves the right to present the award to the second placed finalist in the affected award category.

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AFSCA 2012 Nominees

Best Airport - Asia

  1. Beijing Capital International Airport
  2. Singapore Changi Airport
  3. Shanghai Pudong Airport
  4. Guangzhou Baiyun Airport
  5. Hong Kong International Airport
  6. Incheon Airport, Seoul
  7. Suvarnabhumi International Airport, Bangkok
  8. Kuala Lumpur International Airport
  9. Narita International Airport, Japan
  10. Taiwan Taoyuan International Airport

Best Airport - North America

  1. Chicago O’Hare International Airport
  2. John F. Kennedy International Airport
  3. Los Angeles International Airport
  4. Toronto Pearson International Airport
  5. Hartsfield-Jackson Atlanta International Airport
  6. Miami International Airport
  7. Dallas/Fort Worth International Airport

Best Airport - Europe

  1. Frankfurt Airport
  2. London Heathrow Airport
  3. Munich Airport
  4. Leipzig-Halle Airport
  5. Paris Charles de Gaulle International Airport
  6. Vienna International Airport
  7. Amsterdam Airport Schiphol
  8. Hamburg Airport
  9. Luxembourg International Airport

Best Airport - Middle East

  1. Bahrain International Airport
  2. Doha International Airport
  3. Dubai International Airport, UAE
  4. Sharjah International Airport, UAE
  5. King Abdulaziz International Airport, Jeddah, Saudi Arabia
  6. Seeb International Airport, Oman

Best Emerging Airport – Asia

  1. Penang International Airport, Malaysia
  2. Zia International Airport, Dhaka
  3. Macau International Airport
  4. Senai International Airport, Malaysia
  5. Bengaluru International Airport, Bangalore
  6. Hangzhou Xiaoshan International Airport, China
  7. Chongqing Jiangbei International Airport, China
  8. Tianjin Binhai International Airport, China

Best Air Cargo Terminal - Asia

  1. Hong Kong Air Cargo Terminals Limited (Hactl)
  2. Singapore Airport Terminal Services (SATS)
  3. Shanghai Pudong International Cargo Terminal (Pactl)
  4. MASKargo Super Terminal, Kuala Lumpur
  5. Dnata Singapore

Best Air Cargo Terminal - Europe

  1. Amsterdam Schiphol
  2. British Airways World Cargo Terminal, Heathrow
  3. Frankfurt Air Freight Terminal
  4. Lufthansa Cargo Centre, Frankfurt

Best Air Cargo Carrier - Asia

  1. Cathay Pacific Cargo
  2. China Airlines
  3. Korean Air Cargo
  4. EVA Air Cargo
  5. MASkargo
  6. Air China Cargo
  7. Qantas Cargo
  8. Singapore Airlines Cargo
  9. THAI Cargo
  10. China Cargo Airlines
  11. Asiana Cargo

Best Air Cargo Carrier - North America

  1. American Airlines Cargo
  2. Delta Cargo
  3. FedEx
  4. UPS
  5. Northwest Airlines Cargo
  6. Polar Air Cargo
  7. Continental Airlines

Best Air Cargo Carrier - Europe

  1. Air France-KLM Cargo
  2. Cargolux Airlines
  3. British Airways World Cargo
  4. Swiss WorldCargo
  5. Virgin Atlantic Cargo
  6. Lufthansa Cargo

Best Air Cargo Carrier - Middle East

  1. Gulf Air Cargo
  2. Emirates SkyCargo
  3. Etihad Crystal Cargo
  4. Saudi Arabian Airlines
  5. Qatar Airways Cargo

Best All-Cargo Airline

  1. Cargolux Airlines
  2. Air Hong Kong
  3. FedEx
  4. UPS
  5. Martinair
  6. AirBridge Cargo
  7. Jade Cargo
  8. Nippon Cargo Airlines
  9. DHL

Best Seaport - Asia

  1. Port of Singapore
  2. Port of Hong Kong
  3. Shanghai Yangshan Deep Water Port, China
  4. Port of Busan, Korea
  5. Port Klang, Malaysia
  6. Port of Kaohsiung, Taiwan
  7. Port of Laem Chabang, Thailand
  8. Port of Tanjung Pelepas, Malaysia
  9. Port of Manila, The Philippines
  10. Port of Ningbo, China
  11. Port of Shenzhen, China
  12. Port of Tianjin, China
  13. Port of Dalian, China

Best Seaport - North America

  1. Port of Charleston
  2. Port of Savannah
  3. Port of New York & New Jersey
  4. Port of Long Beach
  5. Port of Los Angeles
  6. Port of Vancouver
  7. Port of Oakland
  8. Port of Seattle
  9. Port of Virginia
  10. Port of Boston

Best Seaport - Europe

  1. Port of Hamburg, Germany
  2. Port of Rotterdam, the Netherlands
  3. Port of Amsterdam, the Netherlands
  4. Port of Antwerp, Belgium
  5. Port of Le Havre, France
  6. Port of Marseille, France
  7. Port of Algeciras Bay, Spain
  8. Port of Trieste, Italy

Best Seaport - Middle East

  1. Sharjah Port, UAE
  2. Port of Jebel Ali, UAE
  3. Port of Jeddah, Saudi Arabia
  4. Port of Salalah, Oman
  5. Port of Muscat, Oman

Best Container Terminal – Asia– over 4 million TEUs

  1. PSA
  2. Hong Kong International Terminals
  3. Yantian International Container Terminal, Shenzhen
  4. Busan New Port, South Korea
  5. Port of Tanjung Pelepas, Malaysia
  6. Modern Terminals, Hong Kong
  7. Shanghai Shengdong International Container Terminal

Best Container Terminal – Asia– under 4 million TEUs

  1. Dalian Container Terminal, China
  2. ICTSI Manila, The Philippines
  3. Nansha Terminal, Guangzhou
  4. Northport, Malaysia
  5. Shekou Container Terminals, Shenzhen
  6. Laem Chabang International Terminal
  7. Shanghai Container Terminals
  8. Asia Container Terminal, Hong Kong
  9. Jakarta International Container Terminal

Best Container Terminal – Asia– under 1 million TEUs

  1. Fuzhou International Container Terminal, China
  2. Jurong Port, Singapore
  3. Penang Port, Malaysia
  4. Mundra International Container Terminal (MICT)
  5. Dachan Bay Container Terminal One, Shenzhen
  6. Bintulu Port, Malaysia

Best Container Terminal – Europe

  1. ECT Rotterdam, Netherlands
  2. Hamburger-Hafen-und Logistik (HHLA), Germany
  3. Eurogate-Hamburg and Bremen, Germany
  4. PSA Antwerp, Belgium
  5. APM Terminals Zeebrugge, Belgium
  6. Port of Felixtowe, UK

Best Global Container Terminal Operation Company

  1. APM Terminals
  2. DP World
  3. Hutchison Port Holdings
  4. ICTSI
  5. PSA

Best Reefer Cargo Equipment Provider – Sea Freight

  1. Thermo King
  2. Carrier Transicold
  3. Daikin

Best Shipping Line -Transpacific

  1. APL
  2. China Ocean Shipping Co (COSCO)
  3. CMA CGM
  4. Orient Overseas Container Line (OOCL)
  5. Evergreen Marine
  6. Hapag Lloyd
  7. Hyundai Merchant Marine
  8. Hanjin Shipping
  9. “K” Line
  10. China Shipping
  11. Maersk Line

Best Shipping Line - Asia-Europe

  1. APL
  2. Evergreen Marine
  3. CMA CGM
  4. Hamburg Sud
  5. Hapag-Lloyd
  6. Maersk Line
  7. Hyundai Merchant Marine
  8. Orient Overseas Container Line (OOCL)
  9. MSC
  10. China Ocean Shipping (COSCO)
  11. Mitsui O.S.K. Lines (MOL)
  12. Yang Ming Line

Best Shipping Line - Intra-Asia

  1. Pacific International Lines (PIL)
  2. Regional Container Lines (RCL)
  3. Samudera Shipping Line
  4. Evergreen Marine
  5. “K” LINE
  6. Hanjin Shipping
  7. Yang Ming Line
  8. Hyundai Merchant Marine
  9. Malaysia International Shipping Corporation (MISC)
  10. APL

Best Shipping Line -Project Cargo

  1. Austral Asia Line
  2. Intermarine
  3. Beluga Shipping
  4. Chipolbrok
  5. BigLift Shipping
  6. Rickmers Line

Best Global Shipping Line

  1. APL
  2. Evergreen Marine
  3. China Ocean Shipping (COSCO)
  4. CMA CGM
  5. Hapag-Lloyd
  6. Maersk Line
  7. Orient Overseas Container Line (OOCL)
  8. Hanjin Shipping
  9. NYK Line
  10. China Shipping Container Line (CSCL)

Best Road Haulier – Asia

  1. DHL
  2. FedEx
  3. Kerry Logistics
  4. DB Schenker
  5. TNT

Best 3PL

  1. Agility
  2. APL Logistics
  3. Toll Global Logistics
  4. CEVA Logistics
  5. Damco
  6. DHL
  7. Geodis Wilson
  8. Gulf Agency Company (GAC)
  9. Kuehne + Nagel
  10. Logwin
  11. Rhenus Logistics
  12. DB Schenker
  13. SDV

Best Logistics Service Provider – Air Freight

  1. Agility
  2. APL Logistics
  3. CEVA Logistics
  4. DHL Global Forwarding
  5. Expeditors
  6. FedEx
  7. Gulf Agency Company (GAC)
  8. Geodis Wilson
  9. Kerry Logistics
  10. Kuehne + Nagel
  11. Logwin
  12. Panalpina
  13. DB Schenker
  14. SDV

Best Logistics Service Provider – Sea Freight

  1. DB Schenker
  2. APL Logistics
  3. Damco
  4. DHL
  5. Geodis Wilson
  6. Kerry Logistics
  7. Kuehne + Nagel
  8. OOCL Logistics
  9. Agility
  10. SDV

Best Logistics Service Provider – Project Cargo

  1. Agility
  2. APL Logistics
  3. CEVA Freight (Singapore) Pte Ltd
  4. DHL
  5. DB Schenker
  6. Gulf Agency Company (GAC)
  7. Kuehne+Nagel
  8. Panalpina
  9. Geodis Wilson

Best Express Operator

  1. DHL
  2. UPS
  3. FedEx
  4. TNT

Best Educational Course Provider

  1. Hong Kong Polytechnic University
  2. Hong Kong University of Science and Technology (HKUST)
  3. The Chartered Institute of Logistics and Transport
  4. The Logistics Institute – Asia Pacific
  5. The Hong Kong Logistics Association

Best Green Service Provider - Seaport

  1. Port of Los Angeles
  2. Port of Long Beach
  3. Port of Rotterdam
  4. Port of Hamburg
  5. Port of Tacoma
  6. Port of Vancouver
  7. Port of Brisbane
  8. Port of Singapore

Best Green Service Provider -Airport

  1. Amsterdam Schiphol
  2. Hong Kong International Airport
  3. JFK, New York
  4. Dubai International Airport, UAE
  5. Munich Airport
  6. Brisbane Airport
  7. Singapore Changi Airport
  8. Incheon International Airport, Korea
  9. Kuala Lumpur International Airport, Malaysia
  10. Narita International Airport, Japan

Best Green Service Provider -Airline

  1. Etihad Airlines
  2. Cathay Pacific
  3. Emirates
  4. Gulf Air
  5. Lufthansa
  6. Malaysia Airlines
  7. Qantas
  8. Singapore Airlines

Best Green Service Provider -Shipping Line

  1. APL
  2. Hapag-Lloyd
  3. Orient Overseas Container Line (OOCL)
  4. Maersk Line
  5. Nippon Yusen Kaisha Line (NYK)
  6. Evergreen Marine
  7. China Shipping
  8. Hamburg Sud

Best Green Service Provider - Logistics Operator

  1. Agility
  2. APL Logistics
  3. DB Schenker
  4. Damco
  5. Kuehne + Nagel
  6. SDV

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Frequently Asked Questions

Nominations Round

  1. Can I nominate more than one company in each category?
    Yes, there is no restriction on the number of nominations. The nominated companies will subsequently appear on the voting ballot forms (both printed and electronic formats).
     
  2. What are the categories for which I cannot make a nomination?
    Cargonews Asia readers cannot nominate for the Lifetime Achievement Award. The winner of this award is decided by Cargonews Asia's international network of editors and correspondents.
     
  3. How long is the nomination period?
    Four weeks from the first day of the nomination round.
     
  4. When do I have to return my nomination form?
    The deadline for returning your nomination form is 31 October 2011.
     
  5. What if I lose the nomination form and my unique identification number?
    Cargonews Asia is not responsible for any undelivered mail (ie. the loss of the newspaper containing the printed nomination form and unique identification number). The company will strive to ensure the delivery of the printed forms, however, Cargonews Asia will not, in the event of lost nomination forms or unique identification numbers, be responsible for providing such forms or information to any person(s).

Voting Round

  1. Who can vote?
    Only Cargonews Asia readers are entitled to vote for the Asian Freight and Supply Chain Awards.
     
  2. Can I vote electronically?
    Yes. Electronic voting is available online at www.cargonewsasia.com/vote. To vote online, simply enter the unique identification number on the front of the voting ballot form. Each subscriber is entitled to vote only once (by completing the printed forms OR by online voting).

  3. How long is the voting period?
    Eight weeks from the first day of the voting round.
     
  4. When do I have to vote?
    The deadline for returning your voting ballot form is 29 February 2012.
     
  5. How can I be sure that readers have not voted twice?
    It is paramount that the integrity of the awards process is maintained at all times. To ensure that readers cannot vote more then once, each person has been assigned with a personal unique identification number printed on the front of their voting ballot form, which is required in order to vote. Once the voting round has concluded, an independent auditor will be appointed to verify all votes to prevent the occurrence of double voting.

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