The 2008 Asian Freight & Supply Chain Awards
SINGAPORE (April 22, 2008): Singapore's Changi Airport maintained its perfect record at the 2008 Asian Freight & Supply Chain Awards (AFSCAs) last night, taking home the Best Airport - Asia award for the 22nd time.
Press Release
SINGAPORE (April 22, 2008): Singapore's Changi Airport maintained its perfect record at the 2008 Asian Freight & Supply Chain Awards (AFSCAs) last night, taking home the Best Airport - Asia award for the 22nd time.
The 22nd anniversary of the AFSCAs - organised by market leading transport and logistics newspaper Cargonews Asia, published by MCBI(HK), subsidiary of Times Publishing Group - was held at Singapore's Pan Pacific Hotel and several hundred transport, logistics and supply chain executives from around the region gathered to celebrate the event.
After receiving the award, Mr Lim Kim Choon, director-general and chief executive officer of the Civil Aviation Authority of Singapore (CAAS) said: "Winning the AFSCA award is a recognition of CAAS' efforts in providing a conducive framework and operating environment for our air cargo business partners."
Singapore companies dominated the event. The Port of Singapore picked up the Best Seaport - Asia award for the 20th time; PSA International scooped the Best Global Container Terminal Operating Company award for the fourth consecutive year, and PSA Singapore Terminals was voted Best Container Terminal - Asia (over 4 million TEUs per year) for the 19th time.
Jurong Port won the award for Best Container Terminal - Asia (under 1 million TEUs per year), while Singapore Airport Terminal Services (SATS) took the Best Air cargo Terminal - Asia trophy.
In a fiercely contested category, FedEx broke DHL's stranglehold on the Best Express Operator that their rival had held for 21 consecutive years. The US integrator created a stir on the night by also claiming awards for Best Air Cargo Carrier - North America, Best All Freighter Airline, Best Logistics Service Provider - Air Freight and Best Road Haulier - Asia.
But DHL also shone brightly on the night, winning the Best Lead Logistics Provider, Best Contract Logistics Provider, Best 3PL and Best Project Cargo Forwarder.
The world's biggest container carrier, Maersk Line, maintained its dominance of the liner awards, collecting the Best Global Shipping Line and Best Shipping Line - Asia-Europe. The Best Logistics Service Provider - Sea Freight award went to Damco.
Other notable shipping awards were handed to APL for Best Shipping Line - Transpacific, Austral Asia Line won Best Shipping Line - Project Cargo and Evergreen took home the title of Best Shipping Line - Intra-Asia. Thermo King won the Best Reefer Cargo Equipment Provider - Sea Freight.
In the air freight section, Amsterdam Schiphol Airport picked up two awards - Best Airport - Europe and Best Air Cargo Terminal - Europe. Evergreen won the Best Air Charter/ACMI Operator, and Cathay Pacific Cargo flew home with the Best Air Cargo Carrier - Asia award.
The coveted Lifetime Achievement Award was presented to John Lu, Chairman of the Singapore National Shippers' Council and the Asian Shippers' Council. His passionate commitment to improving the business environment of the many thousands of shippers around Asia saw Mr Lu winning the auspicious award.
The AFSCAs are widely regarded as the most authoritative and prestigious awards for the industry in Asia and the evening is one of the highlights of the Asian freight industry calendar.
ABOUT CARGONEWS ASIA
Cargonews Asia, the organiser of the Asian Freight & Supply Chain Awards, is a fortnightly newspaper published by Marshall Cavendish Business Information, a member of Times Publishing Group that is one of Asia's largest publishing and printing conglomerates.
Cargonews Asia has been published every two weeks for the last 31 years and covers the international and regional cargo industry for senior executives in Asia.
The core readership of Cargonews Asia is shippers - importers and exporters who use freight transport services - and this has seen the AFSCAs being dubbed by readers as the "Shippers' Choice Awards''.
Full details on the methodology of the 2006 AFSCAs can be found by clicking on the AFSCA logo at www.cargonewsasia.com.
For more information about the Asian Freight & Supply Chain Awards please contact:
Mr Huw Harries
Publisher
Cargonews Asia
Tel: (+852) 2508 2903
Fax: (+852) 2508 0255
Email: hharries@cargonewsasia.com.hk
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Finalists
The top three finalists of each category in the 2008 Asian Freight and Supply Chain Awards (AFSCAs), are listed in alphabetical order below. Announcement of the winners and the presentation of awards will be held over a gala dinner ceremony at Pan Pacific Hotel, Singapore on April 22, 2008.
Asia
- Changi International Airport Singapore
- Hong Kong International Airport
- Kuala Lumpur International Airport (KLIA)
- JFK International Airport, New York
- Los Angeles International Airport (LAX)
- O'Hare International Airport, Chicago
- Amsterdam Schiphol Airport, The Netherlands
- Frankfurt Airport, Germany
- London Heathrow Airport, UK
- Bahrain International Airport, Bahrain
- Dubai International Airport, UAE
- Jeddah King Abdul Aziz International Airport, Saudi Arabia
- Macau International Airport
- Penang International Airport, Malaysia
- Senai International Airport, Malaysia
Asia
- CIAS Cargo Terminal, Singapore
- Hong Kong Air Cargo Terminals Ltd (HACTL)
- Singapore Airport Terminal Services (SATS)
- Amsterdam Schiphol Airport, The Netherlands
- Frankfurt Air Freight Terminal, Germany
- Lufthansa Cargo Center, Germany
- Atlas Air
- Evergreen International Airlines
- Volga-Dnepr Airlines
Asia
- Cathay Pacific
- MASkargo
- Singapore Airlines Cargo
- FedEx
- Polar Air Cargo
- UPS
- British Airways World Cargo
- Cargolux
- Lufthansa Cargo
- Emirates SkyCargo
- Gulf Air Cargo
- Qatar Airways Cargo
- Cargolux Airline
- FedEx
- UPS
- SkyTeam Cargo
- WOW
Asia
- Port of Hong Kong
- Port of Singapore
- Shanghai Yangshan Deep Water Port, China
- Port of Long Beach
- Port of Los Angeles
- Port of New York and New Jersey
- Port of Amsterdam
- Port of Hamburg
- Port of Rotterdam
- Port of Jebel Ali
- Port of Jeddah
- Sharjah port, UAE
Asia - Over 4 million TEUs per annum
- Hong Kong International Terminals (HIT)
- PSA Singapore Terminals
- Shanghai Shengdong International Container Terminal, China
- Asia Container Terminal, Hong Kong
- Shanghai Container Terminals, China
- Shekou Container Terminals, China
- Fuzhou International Container Terminal, China
- Jurong Port, Singapore
- Penang Port, Malaysia
- ECT, Rotterdam, The Netherlands
- Eurogate-Hamburg and Bremen, Germany
- Hamburger-Hafen-und Logistik (HHLA), Germany
- DP World
- Hutchison Port Holdings (HPH)
- PSA International
Sea Freight
- Daikin Industries
- Thermo King
- Carrier Transicold
Transpacific
- APL
- China Ocean Shipping (COSCO)
- Maersk Line
- APL
- Evergreen
- Maersk Line
- Evergreen Marine Corporation
- "K" Line
- Wan Hai Lines
- Austral Asia Line (AAL)
- BigLift Shipping
- Rickmers-Linie
- APL
- Hapag-Lloyd
- Maersk Line
- The CKYH Alliance (COSCO, "K" Line, Yang Ming and Hanjin Shipping)
- The Grand Alliance (Hapag-Lloyd, MISC, NYK Line and OOCL)
- The New World Alliance (APL, Hyundai Merchant Marine and Mitsui OSK Line)
- Canadian National Railway
- Far Eastern Transport Group
- Railways of China
Asia
- DHL
- FedEx
- TNT Express Worldwide
- APL Logistics
- DHL Exel Supply Chain
- Kuehne + Nagel
- DHL Excel Supply Chain
- Kuehne + Nagel
- Schenker
Air Freight
- APL Logistics
- DHL Global Forwarding
- FedEx
- Panalpina Group
- APL Logistics
- DHL Global Forwarding
- Kuehne + Nagel
- Damco
- DHL Global Forwarding
- Kuehne + Nagel
- Schenker
- DHL
- FedEx
- UPS
- DHL Exel Supply Chain
- Kuehne + Nagel
- Schenker
- UPS Supply Chain Solutions
- Hong Kong University of Science and Technology (HKUST)
- The Chartered Institute of Logistics and Transport
- The Logistics Institute - Asia Pacific, Singapore
- ABN Ambro
- Deutsche Bank
- HSBC
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Winners
Best AirportAsia
- Changi International Airport Singapore
- JFK International Airport, New York
- Amsterdam Schiphol Airport, The Netherlands
- Dubai International Airport, UAE
- Macau International Airport
Asia
- Singapore Airport Terminal Services (SATS)
- Amsterdam Schiphol Airport, The Netherlands
- Evergreen International Airlines
Asia
- Cathay Pacific
- FedEx
- Lufthansa Cargo
- Emirates SkyCargo
- FedEx
- SkyTeam Cargo
Asia
- Port of Singapore
- Port of Long Beach
- Port of Rotterdam
- Port of Jebel Ali
Asia - Over 4 million TEUs per annum
- PSA Singapore Terminals
- Asia Container Terminal, Hong Kong
- Jurong Port, Singapore
- ECT, Rotterdam, The Netherlands
- PSA International
Sea Freight
- Thermo King
Transpacific
- APL
- Maersk Line
- Evergreen Marine Corporation
- Austral Asia Line (AAL)
- Maersk Line
- The New World Alliance (APL, Hyundai Merchant Marine and Mitsui OSK Line)
- Canadian National Railway
Asia
- FedEx
- DHL Exel Supply Chain
- DHL Excel Supply Chain
Air Freight
- FedEx
- Damco
- DHL Global Forwarding
- FedEx
- DHL Exel Supply Chain
- The Logistics Institute - Asia Pacific, Singapore
- HSBC
- John Lu
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Methodology
Nominations Round- Printed nomination forms will be inserted in the September 3, 2007 issue of Cargonews Asia. Each reader has been assigned a unique identification number which is printed on the front of the nomination form.
- Readers may nominate for their favorite companies in various categories. Companies may not nominate themselves in this round.
- The top nominees will be tabulated in each category and will appear on the voting ballot form distributed with the November 26, 2007 issue of Cargonews Asia.
- In categories with more than 12 companies nominated, the voting list will be limited to a maximum of 10.
- In categories with less than 12 companies nominated, the voting list will be limited to a maximum of 6.
- The deadline for returning nomination forms is 31 October 2007.
- Carried out by Cargonews Asia, all valid nominations must meet the technical criteria.
- Voting ballot forms will be distributed with the November 26, 2007 issue of Cargonews Asia.
- Readers may vote for the best company OR COMPANIES in various categories applicable to their industry.
- Electronic voting is also available online at www.cargonewsasia.com/vote. To vote online, simply enter the unique identification number on your voting ballot form. Each subscriber is entitled to vote only once.
- The deadline for returning printed voting forms and/or online voting is 31 January 2008.
- To thank our readers for giving up their valuable time, Cargonews Asia will be giving away a grand prize to one lucky voter. To take part in the lucky draw, please fill in your details or attach your business card to the voting form. Note: It is not necessary to enter the draw in order to vote.
- Results will be finalized by an independent auditor in February 2008.
- Finalists from each category will be informed by Cargonews Asia, and invitations to attend the awards presentation ceremony will then be sent.
- The awards presentation ceremony will be held in Singapore in April 2008.
- The AFSCA review and announcement of the winners will be published in the subsequent issue of Cargonews Asia after the awards ceremony.
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Criteria
Criteria of the Asian Freight & Supply Chain Awards
The AFSCA awards are designed to honour the respective winning organizations for demonstrating leadership as well as consistency in service quality, innovation, customer relationship management and reliability.
In the final run, it is up to the service users to use their overall, first-hand experience to determine which service providers should be nominated. However, to provide a basic framework for consideration when determining which company or companies to nominate in each award category, the editorial team at Cargonews Asia has developed the following guidelines.
- Provision of suitable cargo-related infrastructure.
- Cost competitiveness, cargo-friendly fee regime.
- Timely and adequate investment in new infrastructure to meet future demand.
- Facilitation of air cargo ancillary services, including logistics and freight forwarding facilities, either on-airport or off airport.
- Minimum criteria: Over 10,000 tonnes of cargo per annum.
- Clearly set performance standards and clear communication of these standards to the shipper, logistics service provider or airline.
- Satisfactory and timely resolution of problems should the above standards not be met.
- Timely and adequate investment in new terminal infrastructure to meet future demand.
- Effective and easy to use IT systems.
- Minimum criteria: Over 10,000 tonnes of cargo per annum.
- Fast response to charter inquiries.
- Flexibility and creativity in delivering solutions.
- Delivery of cargo to the agreed schedule.
- Damage-free handling of cargo.
- Variety and usefulness of cargo product range.
- Clearly set performance standards and clear communication of these standards to the shipper.
- Satisfactory and timely resolution of problems should the above standards not be met.
- Size and reach of international network, including interline agreement.
- Effective and easy to use IT systems backed by efficient and professional customer service systems.
- Damage-free handling of cargo.
- Variety and usefulness of alliance cargo product range.
- Clearly set performance standards and clear communication of the standards to the shipper.
- Satisfactory and timely resolution of problems should the above standards not be met.
- Size and reach of international alliance network.
- Effective and easy to use IT systems backed by efficient and professional customer service systems.
- Provision of suitable container shipping-related infrastructure.
- Cost competitive, container shipping-friendly fee regime.
- Timely and adequate investment in new infrastructure to meet future demand.
- Facilitation of ancillary services, including logistics and freight forwarding facilities.
- A minimum annual throughput of 350,000 TEU.
- Variety and usefulness of product range.
- Container handling rates per dock crane.
- Timely and adequate investment in new terminal infrastructure to meet future demand.
- Efficient turnaround of trucks delivering or picking up containers.
- Effective and easy to use IT systems.
- For all categories - a minimum annual throughput of 350,000 TEU.
- As the nomination process begins on the 3 September 2007, the criteria for TEU/annum should be based on the 12 month period July 2006 - June 2007.
- Operations in more than one country.
- Consistency of quality of service across all terminals.
- Variety and usefulness of product range.
- Timely and adequate investment in new terminal infrastructure to meet future demand.
- Effective and easy to use IT systems.
- Quality of equipment.
- Level of service.
- Reliability.
- Maintenance of schedule integrity.
- Effective and easy to use IT systems backed by efficient and professional customer service systems.
- Comprehensive ports of call on the specific trade.
- Competitive freight rate for level of service delivered.
- Flexibility in approach.
- Quality of customer service.
- Delivery of cargo to the agreed schedule.
- Damage-free handling of cargo.
- Size and reach of international alliance network.
- Seamless handling of cargo by alliance members.
- Maintenance of schedule integrity.
- Effective and easy to use IT systems backed by efficient and professional customer service systems.
- Competitive freight rate for level of service delivered.
- Maintenance of service schedule integrity.
- Efficient intermodal handling.
- Effective and easy to use IT systems.
- Adequate availability of rolling stock to meet demand.
- Competitive tariff in relation to other modal options.
- Timely pick-up and delivery of containers.
- Adequate availability of chassis to meet demand.
- Effective and easy to use IT systems.
- Competitive tariff in relation to other modal options.
- Expertise.
- Ability to "think outside the box".
- Delivery of services that meet the requirements of the shipper.
- Clearly defined service standards and suitable remedies if standards are not met.
- Ability to provide bespoke solutions for cargos outside the normal product range.
- Effective and easy to use IT systems, including tracking of cargo, backed by efficient and professional customer service systems.
- Variety and usefulness of product range.
- Clearly set performance standards and clear communication of these standards to the shipper.
- Satisfactory and timely resolution of problems should the above standards not be met.
- Effective and easy to use IT systems backed by efficient and professional customer service systems.
- Size and reach of international network.
- Ease of use and adaptability.
- Launch of updated versions.
- Cost competitiveness compared to development of proprietary software.
- Timely availability of professional support.
- Course curriculum closely matches real-world requirements of private sector.
- Practical component of course curriculum.
- Private sector involvement in program.
- Employment rate of graduates.
- Product portfolio that meets the various demands of shippers.
- Willingness to provide a superior level of customer service.
- Competitive bank charges.
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Voting Guidelines
Voting Rules
- Readers may vote for the best company OR COMPANIES in various categories applicable to their industry.
- Only Cargonews Asia readers are entitled to vote for the Asian Freight and Supply Chain Awards.
- All readers are entitled to vote only ONCE.
- All votes will be treated as strictly confidential.
- Votes should be polled on the original voting forms; photocopies will not be accepted.
- Electronic voting is also available. To vote online, simply enter the unique identification number on the printed voting ballot form.
- In the event of lost forms or unique identification numbers, Cargonews Asia will not, under any circumstance, be responsible for providing such items or information to any person(s).
- An independent auditor will be responsible for the audit of the voting ballot forms.
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Important Dates
| Date | Description |
|---|---|
| 3 September 2007 | Nomination begins. |
| 31 October 2007 | Deadline for submission of nomination forms. |
| 26 November 2007 | Voting begins. |
| 31 January 2008 | Deadline for submission of voting ballot forms. |
| April 2008 | Awards announcement and presentation. |
| May 2008 | Voting results announced in the AFSCA review of Cargonews Asia. |
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Frequently Asked Questions
Nominations Round
Can I nominate more than one company in each category?
Yes, there is no restriction on the number of nominations. The nominated companies will subsequently appear on the voting ballot forms (both printed and electronic formats).
Can I nominate my own company?
No.
What are the categories for which I cannot make a nomination?
Cargonews Asia readers cannot nominate for the Lifetime Achievement Award. The winner of this award is decided by Cargonews Asia's international network of editors and correspondents.
How long is the nomination period?
Four weeks from the first day of the nomination round.
When do I have to return my nomination form?
The deadline for returning your nomination form is 31 October 2007.
What if I lose the nomination form and my unique identification number?
Cargonews Asia is not responsible for any undelivered mail (ie. the loss of the newspaper containing the printed nomination form and unique identification number). The company will strive to ensure the delivery of the printed forms, however, Cargonews Asia will not, in the event of lost nomination forms or unique identification numbers, be responsible for providing such forms or information to any person(s).
Voting Round
Who can vote?
Only Cargonews Asia readers are entitled to vote for the Asian Freight and Supply Chain Awards.
Can I vote electronically?
Yes. Electronic voting is available online at www.cargonewsasia.com/vote. To vote online, simply enter the unique identification number on the front of the voting ballot form. Each subscriber is entitled to vote only once (by completing the printed forms OR by online voting).
What if I lose my voting ballot form and my unique identification number?
Cargonews Asia is not responsible for any undelivered mail (ie. the loss of the newspaper containing the printed voting ballot form and unique identification number). The company will strive to ensure the delivery of the printed forms, however, Cargonews Asia will not, in the event of lost voting ballot forms or unique identification numbers, be responsible for providing such forms or information to any person(s).
How long is the voting period?
Ten weeks from the first day of the voting round.
When do I have to return my voting ballot form?
The deadline for returning your voting ballot form is 31 January 2008.
How can I be sure that readers have not voted twice?
It is paramount that the integrity of the awards process is maintained at all times. To ensure that readers cannot vote more then once, each person has been assigned with a personal unique identification number printed on the front of their voting ballot form, which is required in order to vote. Once the voting round has concluded, an independent auditor will be appointed to verify all votes to prevent the occurrence of double voting.
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