The 2009 Asian Freight & Supply Chain Awards

Malaysia Inc. makes a splash at Hong Kong AFSCAs

HONG KONG (April 22, 2009): The 2009 Asian Freight and Supply Chain Awards (AFSCAs) last night will be remembered as the year Malaysia’s transport and logistics companies swept in and captured six major awards. The 23rd anniversary of the AFSCAs – organised by market leading transport and logistics newspaper Cargonews Asia – unfolded at a glittering gala evening in the Grand Ballroom of the Intercontinental Hotel in Kowloon.

More than 200 transport, logistics and supply chain executives from around the region gathered to celebrate at the event. But no celebrations were greater than from the Malaysian contingent, which went home with Best Rail Operator: KTM Malaysia; Best Container Terminal Asia (under 4 million TEUs): Northport; Best Emerging Airport: Penang International; Best Air Cargo Carrier Asia: MASkargo; Best Shipping Line Intra Asia: MISC and Best Green Airport: Kuala Lumpur International Airport.

The contest for Best Express Operator is always a fierce contest between DHL and Fed Ex, but DHL took back the title this year, scooping a total of five awards on the night.

DHL won Best Road Haulier Asia, Best Contract Logistics Provider, Best 3PL, Best Lead Logistics Provider and Best Express Operator. FedEx also shone brightly, winning Best Logistics Service Provider Airfreight, Best All Freighter Airline and Best Air Cargo Carrier North America.

Singapore's Changi Airport maintained its perfect record, flying off with the Best Airport Asia award for the 23rd time, and the world's biggest container carrier, Maersk Line, maintained its dominance of the liner awards, sailing away with Best Global Shipping Line and Best Shipping Line - Asia-Europe.

But the evening also saw some new faces picking up awards. The biggest upset among the newcomers was DP World, which took the Best Global Terminal Operating Company. OOCL Logistics scooped the Best Logistics Service Provider Sea Freight, Kuehne + Nagel won the Best Logistics Provider Project Cargo and DB Schenker took home the Best Green Logistics Operator.

The awards had an environmentally friendly face for the first time with five Green Service Provider accolades makin0g up the new category. Winners here were the above-mentioned DB Schenker and Kuala Lumpur International Airport, plus the Port of Rotterdam (Best Green Seaport), Singapore Airlines (Best Green Airline) and Maersk Line (Best Green Shipping Line).

The coveted Lifetime Achievement Award was presented to Tung Chee Chen, CEO of Orient Overseas (International) Limited, the parent company of OOCL. The award was in recognition of his work at the forefront of the international shipping industry for many years.

Eva Cheng, Hong Kong’s secretary of transport and housing, presented the award to Tung.

The AFSCAs are widely regarded as the most authoritative and prestigious awards for the industry in Asia and the evening is one of the highlights of the Asian freight industry calendar.

ABOUT CARGONEWS ASIA

Cargonews Asia, the organiser of the Asian Freight & Supply Chain Awards, is a fortnightly newspaper published by Marshall Cavendish Business Information, a member of Times Publishing Group that is one of Asia's largest publishing and printing conglomerates.

Cargonews Asia has been published every two weeks for the last 32 years and covers the international and regional cargo industry for senior executives in Asia.

The core readership of Cargonews Asia are shippers - importers and exporters who use freight transport services - and this has seen the AFSCAs being dubbed by readers as the "Shippers' Choice Awards''. Full details on the methodology of the 2006 AFSCAs can be found by clicking on the AFSCA logo at www.cargonewsasia.com.

For more information about the Asian Freight & Supply Chain Awards please contact:

Greg Knowler
Editor & Publisher
Cargonews Asia
Tel: (+852) 3965 7848
Fax: (+852) 2508 0255
Email: greg@cargonewsasia.com.hk

Date: 22nd April 09

Best Airport –Asia

• Singapore Changi Airport

Best Airport -North America

• JFK International Airport, New York

Best Airport –Europe

• Amsterdam Schiphol Airport, The Netherlands

Best Airport -Middle East

• Dubai International Airport, UAE

Best Emerging Airport -Asia - (less than 500,000 tonnes per year)

• Penang International Airport, Malaysia

Best Air Cargo Terminal – Asia

• Hong Kong Air Cargo Terminals Ltd (HACTL)

Best Air Cargo Terminal – Europe

• Amsterdam Schiphol Airport, The Netherlands

Best Air Cargo Carrier –Asia

• MASkargo

Best Air Cargo Carrier -North America

• FedEx

Best Air Cargo Carrier –Europe

• Lufthansa Cargo

Best Air Cargo Carrier -Middle East

• Emirates SkyCargo

Best All Freighter Airline

• FedEx

Best Air Freight Alliance

• SkyTeam Cargo

Best Seaport – Asia

• Port of Singapore

Best Seaport -North America

• Port of Long Beach

Best Seaport –Europe

• Port of Rotterdam, the Netherlands

Best Seaport -Middle East

• Port of Jebel Ali, UAE

Best Container Terminal - Asia - (Over 4 million TEUs per annum)

• PSA Singapore Terminals

Best Container Terminal - Asia - (Under 4 million TEUs per annum)

• Northport, Malaysia

Best Container Terminal - Asia - (Under 1 million TEUs per annum)

• Jurong Port, Singapore

Best Container Terminal – Europe

• ECT, Rotterdam, the Netherlands

Best Global Container Terminal Operating Company

• DP World

Best Reefer Cargo Equipment Provider - Sea Freight

• Thermo King

Best Shipping Line – Transpacific

• China Ocean Shipping (COSCO)

Best Shipping Line - Asia-Europe

• Maersk Line

Best Shipping Line - Intra-Asia

• Malaysia International Shipping Corporation Berhad (MISC)

Best Shipping Line - Project Cargo

• Rickmers-Linie

Best Global Shipping Line

• Maersk Line

Best Container - Shipping Alliance

• The Grand Alliance

Best Rail Operator

• KTM Malaysia

Best Road Haulier Asia

• DHL

Best Lead Logistics Provider

• DHL Supply Chain

Best 3PL

• DHL Supply Chain

Best Logistics Service Provider Air Freight

• FedEx

Best Logistics Service Provider Sea Freight

• OOCL Logistics

Best Logistics Service Provider Project Cargo

• Kuehne + Nagel

Best Express Operator

• DHL

Best Contract Logistics Provider

• DHL Supply Chain

Best Educational Course Provider

• The Logistics Institute – Asia Pacific, Singapore

Best Trade-Finance Bank

• HSBC

Best Green Service Provider – Seaport

• Port of Rotterdam

Best Green Service Provider – Airport

• Kuala Lumpur International Airport, Malaysia

Best Green Service Provider – Airline

• Singapore Airlines

Best Green Service Provider - Shipping Line

• Maersk Line

Best Green Service Provider - Logistics Operator

• Schenker

Best Airport –Asia

• Hong Kong International Airport
• Kuala Lumpur International Airport
• Singapore Changi Airport

Best Airport -North America

• JFK International Airport, New York
• Los Angeles World Airport
• O'Hare International Airport, Chicago

Best Airport –Europe

• Amsterdam Schiphol Airport, The Netherlands
• Frankfurt Airport, Germany
• London Heathrow Airport, UK

Best Airport -Middle East

• Bahrain International Airport, Bahrain
• Dubai International Airport, UAE
• Doha International Airport
• Sharjah International Airport, UAE

Best Emerging Airport -Asia - (less than 500,000 tonnes per year)

• Macau International Airport, Macau
• Penang International Airport, Malaysia
• Senai International Airport, Malaysia

Best Air Cargo Terminal – Asia

• Hong Kong Air Cargo Terminals Ltd (HACTL), Hong Kong
• MASKargo Super Terminal Kuala Lumpur, Malaysia
• Singapore Airport Terminal Services (SATS), Singapore

Best Air Cargo Terminal – Europe

• Amsterdam Schiphol Airport, The Netherlands
• British Airways World Cargo Centre, UK
• Frankfurt Air Freight Terminal, Germany

Best Air Cargo Carrier –Asia

• Cathay Pacific Cargo
• MASkargo
• Singapore Airlines Cargo

Best Air Cargo Carrier -North America

• Continental Airlines
• FedEx
• UPS

Best Air Cargo Carrier –Europe

• Air France-KLM Cargo
• British Airways World Cargo
• Lufthansa Cargo

Best Air Cargo Carrier -Middle East

• Emirates SkyCargo
• Gulf Air Cargo
• Qatar Airways Cargo

Best All Freighter Airline

• Cargolux Airlines
• FedEx
• UPS

Best Air Freight Alliance

• SkyTeam Cargo
• WOW Cargo Terminal

Best Seaport – Asia

• Port of Hong Kong
• Port Klang, Malaysia
• Port of Singapore

Best Seaport -North America

• Port of Long Beach
• Port of Los Angeles
• Port of New York & New Jersey

Best Seaport –Europe

• Port of Antwerp, Belgium
• Port of Hamburg, Germany
• Port of Rotterdam, the Netherlands

Best Seaport -Middle East

• Port of Jebel Ali, UAE
• Port of Jeddah, Saudi Arabia
• Sharjah Port, UAE

Best Container Terminal - Asia - (Over 4 million TEUs per annum)

• Hong Kong International Terminals (HIT)
• PSA Singapore Terminals
• Port of Tanjung Pelepas, Malaysia

Best Container Terminal - Asia - (Under 4 million TEUs per annum)

• Asia Container Terminal, Hong Kong
• Northport, Malaysia
• Shanghai Container Terminals

Best Container Terminal - Asia - (Under 1 million TEUs per annum)

• Bintulu Port, Malaysia
• Jurong Port, Singapore
• Penang Port, Malaysia

Best Container Terminal – Europe

• ECT, Rotterdam, the Netherlands
• Hamburger-Hafen-und Logistik (HHLA), Germany
• PSA HNN Antwerp, Belgium

Best Global Container Terminal Operating Company

• DP World
• Hutchison Port Holdings (HPH)
• PSA International

Best Reefer Cargo Equipment Provider - Sea Freight

• Carrier Transicold
• Daikin Industries
• Thermo King

Best Shipping Line – Transpacific

• APL
• China Ocean Shipping (COSCO)
• Maersk Line

Best Shipping Line - Asia-Europe

• Evergreen
• Maersk Line
• Hapag-Lloyd

Best Shipping Line - Intra-Asia

• Evergreen
• Malaysia International Shipping Corporation Berhad (MISC)
• Wan Hai Lines

Best Shipping Line - Project Cargo

• Austral Asia Line
• Rickmers-Linie
• Intermarine

Best Global Shipping Line

• Evergreen Marine
• Maersk Line
• Orient Overseas Container Line (OOCL)

Best Container - Shipping Alliance

• The CKYH Alliance
• The Grand Alliance
• The New World Alliance

Best Rail Operator

• Canadian National Railway
• Far Eastern Transport Group
• KTM Malaysia

Best Road Haulier Asia

• DHL
• FedEx
• DB Schenker

Best Lead Logistics Provider

• APL Logistics
• DHL Supply Chain
• Kuehne + Nagel

Best 3PL

• DHL Supply Chain
• Kuehne + Nagel
• DB Schenker

Best Logistics Service Provider Air Freight

• DHL Global Forwarding
• FedEx
• DB Schenker

Best Logistics Service Provider Sea Freight

• APL Logistics
• DB Schenker
• OOCL Logistics

Best Logistics Service Provider Project Cargo

• DHL Global Forwarding
• Kuehne + Nagel
• DB Schenker

Best Express Operator

• UPS
• DHL
• FedEx

Best Contract Logistics Provider

• DHL Supply Chain
• Kuehne + Nagel
• DB Schenker

Best Educational Course Provider

• Hong Kong University of Science and Technology (HKUST)
• The Chartered Institute of Logistics and Transport
• The Logistics Institute - Asia Pacific, Singapore

Best Trade-Finance Bank

• Deutsche Bank
• HSBC
• Standard Chartered

Best Green Service Provider – Seaport

• Port of Los Angeles
• Port of Brisbane
• Port of Rotterdam

Best Green Service Provider – Airport

• Amsterdam Schiphol
• Kuala Lumpur International Airport, Malaysia
• Narita International Airport, Japan

Best Green Service Provider – Airline

• Cathay Pacific
• Malaysia Airlines
• Singapore Airlines

Best Green Service Provider - Shipping Line

• Evergreen Marine
• Maersk Line
• Orient Overseas Container Line (OOCL)

Best Green Service Provider - Logistics Operator

• Agility
• Kerry Logistics
• DB Schenker

Results

• Results will be finalized by an independent auditor in February 2009.
• Finalists from each category will be informed by Cargonews Asia, and invitations to attend the awards presentation ceremony will then be sent.
• The awards presentation ceremony will be held in Hong Kong in April 2009.
• The AFSCA review and announcement of the winners will be published in the subsequent issue of Cargonews Asia after the awards ceremony.

Criteria of the Asian Freight & Supply Chain Awards

The AFSCA awards are designed to honour the respective winning organizations for demonstrating leadership as well as consistency in service quality, innovation, customer relationship management and reliability.

In the final run, it is up to the service users to use their overall, first-hand experience to determine which service providers should be nominated. However, to provide a basic framework for consideration when determining which company or companies to nominate in each award category, the editorial team at Cargonews Asia has developed the following guidelines.

• Provision of suitable cargo-related infrastructure.
• Cost competitiveness, cargo-friendly fee regime.
• Timely and adequate investment in new infrastructure to meet future demand.
• Facilitation of air cargo ancillary services, including logistics and freight forwarding facilities, either on-airport or off airport.
• Minimum criteria: Over 10,000 tonnes of cargo per annum.

• Clearly set performance standards and clear communication of these standards to the shipper, logistics service provider or airline.
• Satisfactory and timely resolution of problems should the above standards not be met.
• Timely and adequate investment in new terminal infrastructure to meet future demand.
• Effective and easy to use IT systems.
• Minimum criteria: Over 10,000 tonnes of cargo per annum.

• Variety and usefulness of cargo product range.
• Clearly set performance standards and clear communication of these standards to the shipper.
• Satisfactory and timely resolution of problems should the above standards not be met.
• Size and reach of international network, including interline agreement.
• Effective and easy to use IT systems backed by efficient and professional customer service systems.
• Damage-free handling of cargo.

• Variety and usefulness of alliance cargo product range.
• Clearly set performance standards and clear communication of the standards to the shipper.
• Satisfactory and timely resolution of problems should the above standards not be met.
• Size and reach of international alliance network.
• Effective and easy to use IT systems backed by efficient and professional customer service systems.

• Provision of suitable container shipping-related infrastructure.
• Cost competitive, container shipping-friendly fee regime.
• Timely and adequate investment in new infrastructure to meet future demand.
• Facilitation of ancillary services, including logistics and freight forwarding facilities.
• A minimum annual throughput of 350,000 TEU.

• Variety and usefulness of product range.
• Container handling rates per dock crane.
• Timely and adequate investment in new terminal infrastructure to meet future demand.
• Efficient turnaround of trucks delivering or picking up containers.
• Effective and easy to use IT systems.
• For all categories - a minimum annual throughput of 350,000 TEU.
• As the nomination process begins on the 1 September 2008, the criteria for TEU/annum should be based on the 12 month period July 2007 - June 2008.

• Operations in more than one country.
• Consistency of quality of service across all terminals.
• Variety and usefulness of product range.
• Timely and adequate investment in new terminal infrastructure to meet future demand.
• Effective and easy to use IT systems.

• Quality of equipment.
• Level of service.
• Reliability.

• Maintenance of schedule integrity.
• Effective and easy to use IT systems backed by efficient and professional customer service systems.
• Comprehensive ports of call on the specific trade.
• Competitive freight rate for level of service delivered.

• Flexibility in approach.
• Quality of customer service.
• Delivery of cargo to the agreed schedule.
• Damage-free handling of cargo.

• Size and reach of international alliance network.
• Seamless handling of cargo by alliance members.
• Maintenance of schedule integrity.
• Effective and easy to use IT systems backed by efficient and professional customer service systems.
• Competitive freight rate for level of service delivered.

• Maintenance of service schedule integrity.
• Efficient intermodal handling.
• Effective and easy to use IT systems.
• Adequate availability of rolling stock to meet demand.
• Competitive tariff in relation to other modal options.

• Expertise.
• Ability to "think outside the box".
• Delivery of services that meet the requirements of the shipper.
• Clearly defined service standards and suitable remedies if standards are not met.
• Ability to provide bespoke solutions for cargos outside the normal product range.
• Effective and easy to use IT systems, including tracking of cargo, backed by efficient and professional customer service systems.

• Variety and usefulness of product range.
• Clearly set performance standards and clear communication of these standards to the shipper.
• Satisfactory and timely resolution of problems should the above standards not be met.
• Effective and easy to use IT systems backed by efficient and professional customer service systems.
• Size and reach of international network.

• Course curriculum closely matches real-world requirements of private sector.
• Practical component of course curriculum.
• Private sector involvement in program.
• Employment rate of graduates.

• Product portfolio that meets the various demands of shippers.
• Willingness to provide a superior level of customer service.
• Competitive bank charges.

Best Green Service Provider - Seaport

• Compliance with green freight transport regulations set by national and global bodies
• Consistent application of these environmental standards
• Adequate investment in green initiatives, technology and action plans
• Ability to incorporate environmental requirements in strategic planning
• Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
• Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
• Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Airport

• Compliance with green freight transport regulations set by national and global bodies
• Consistent application of these environmental standards
• Adequate investment in green initiatives, technology and action plans
• Ability to incorporate environmental requirements in strategic planning
• Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
• Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
• Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Airline

• Compliance with green freight transport regulations set by national and global bodies
• Consistent application of these environmental standards
• Adequate investment in green initiatives, technology and action plans
• Ability to incorporate environmental requirements in strategic planning
• Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
• Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
• Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Shipping Line

• Compliance with green freight transport regulations set by national and global bodies
• Consistent application of these environmental standards
• Adequate investment in green initiatives, technology and action plans
• Ability to incorporate environmental requirements in strategic planning
• Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
• Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
• Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Best Green Service Provider - Logistics Operator

• Compliance with green freight transport regulations set by national and global bodies
• Consistent application of these environmental standards
• Adequate investment in green initiatives, technology and action plans
• Ability to incorporate environmental requirements in strategic planning
• Introduced and adhered to a policy on reducing fuel emissions from freight handling operations
• Safety measures and rapid response capabilities to curb environmental damage in the event of accidents
• Ongoing training of staff in green initiatives and in measures to lower company carbon footprints

Voting Rules

• Readers may vote for the best company OR COMPANIES in various categories applicable to their industry.
• Only Cargonews Asia readers are entitled to vote for the Asian Freight and Supply Chain Awards.
• All readers are entitled to vote only ONCE.
• All votes will be treated as strictly confidential.
• All voting is electronic via the Cargonews Asia website. To vote online, simply enter the Cargonews Asia subscriber number on the online ballot form.
• In the event of lost Cargonews Asia subscriber numbers, Cargonews Asia will provide, following an email request from the subscriber, the subscriber number.
• An independent auditor will be responsible for the audit of the voting ballot forms.
• The winner of each award must send a representative to collect the AFSCA at the evening award ceremony. In the event that a winner cannot attend, Cargonews Asia reserves the right to present the award to the second placed finalist in the affected award category.

Nominations Round

1. Can I nominate more than one company in each category?
   Yes, there is no restriction on the number of nominations. The nominated companies will subsequently appear on the voting ballot forms (both printed and electronic formats).
    
2. What are the categories for which I cannot make a nomination?
   Cargonews Asia readers cannot nominate for the Lifetime Achievement Award. The winner of this award is decided by Cargonews Asia's international network of editors and correspondents.
    
3. How long is the nomination period?
   Four weeks from the first day of the nomination round.
    
4. When do I have to return my nomination form?
   The deadline for returning your nomination form is 31 October 2008.
    
5. What if I lose the nomination form and my unique identification number?
   Cargonews Asia is not responsible for any undelivered mail (ie. the loss of the newspaper containing the printed nomination form and unique identification number). The company will strive to ensure the delivery of the printed forms, however, Cargonews Asia will not, in the event of lost nomination forms or unique identification numbers, be responsible for providing such forms or information to any person(s).
   

Voting Round

1. Who can vote?
   Only Cargonews Asia readers are entitled to vote for the Asian Freight and Supply Chain Awards.
    
2. Can I vote electronically?
   Yes. Electronic voting is available online at www.cargonewsasia.com/vote. To vote online, simply enter the unique identification number on the front of the voting ballot form. Each subscriber is entitled to vote only once (by completing the printed forms OR by online voting).
   
   
3. How long is the voting period?
   Eight weeks from the first day of the voting round.
    
4. When do I have to vote?
   The deadline for returning your voting ballot form is 31 January 2009.
    
5. How can I be sure that readers have not voted twice?
   It is paramount that the integrity of the awards process is maintained at all times. To ensure that readers cannot vote more then once, each person has been assigned with a personal unique identification number printed on the front of their voting ballot form, which is required in order to vote. Once the voting round has concluded, an independent auditor will be appointed to verify all votes to prevent the occurrence of double voting.